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Customer Services Jobs

Explore the different Customer Services, CRM and Relationship Management Roles

Customer service is at the very heart of who we are as a business and how we stand out from our competition. The myriad of roles that we have available under our CS umbrella are a reflection of this. We have both customer facing jobs and behind the scene positions available. Among our Customer Relationship Management roles we focus on different areas such as SAP solutions consultants, who work to enhance the overall customer experience.

Our customer service teams play a crucial role in ensuring that every one of our customers, whether brand new, existing or returning, gets the highest quality of support. As a business we want to be number one for customer service among the energy industry so this is what we are constantly striving towards. It’s not just about providing excellent service for our customers but ensuring that they go away from every interaction with us carrying a positive impression about our service and passing that feedback onto those around them.

There are lots of opportunities for progression and development as well as training for those who want to deliver the best possible quality service. We have people joining our teams with a variety of different background, including retail and there are positions available from entry level up to manager roles. The relationships you form with our customers will require a consistent professional, well-informed manner. Following through on your promises is just as important as your interactions with customers.

All of our customer services roles are based in RWE npower, please visit the RWE npower careers website for further information.
14 result(s) found 
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Career Area: Customer Services
Customer Experience and Continuous Improvement Strategy Manager
Durham, Solihull
30 to 45k
Permanent Full Time
c£45,000pa + package
Senior Customer Experience and Continuous Improvement Strategy Manager
Durham, Solihull
50 to 70k
Permanent Full Time
Competitive Remuneration Package
Continuous Improvement Manager
North East
20 to 35k
Permanent Full Time
c£45,000pa + package
Senior Continuous Improvement Delivery Manager
Durham
20 to 35k
Permanent Full Time
Competitive + package
Customer Services - Data Management Advisor
Rainton House, Houghton-le-Spring
Upto 20k
Permanent Full Time
15,767
Customer Experience Manager - Communications
Durham, Leeds
20 to 35k
Permanent Full Time
Competitive Renumeration Package
Communications Delivery Lead – Customer Experience
Durham
20 to 35k
Permanent Full Time
c£35,000 + package
Specialist Team Manager - Data Quality
Oldbury, West Midlands
20 to 35k
Fixed Term/Secondment
28,334-31,533
Specialist - Ledger Control (20 hours per week)
Oldbury, West Midlands
20 to 35k
Permanent Part Time
13,783
Senior Analyst - Reporting
Oldbury, West Midlands
20 to 35k
Permanent Full Time
25,499-26,732
Outsource Relationship Manager
Durham
40 to 55k
Permanent Full Time
c£53,000pa plus benefits
Analyst - Reporting (Part time, 20 hours per week)
Oldbury, West Midlands
Upto 20k
Fixed Term/Secondment
10,190
Continuous Improvement Lead
Durham
20 to 35k
Permanent Full Time
c£35,000pa plus package
Process Architect
Durham, Leeds
30 to 45k
Permanent Full Time
Competitive renumeration package
14 result(s) found 
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Results per page: 1025  
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